Terms of service

Security and confidentiality

Securing

Our site is subject to a security system: All sensitive data related to means of payment are thus protected and encrypted during their transfer on the Internet.

You notice that you enter the "Secure Area" at the sight of the padlock closing.

In case of fraudulent use of your credit card on our Sites, we invite you to contact our customer service.

In accordance with the Data Protection Act, the personal data you provide to us are processed and stored under conditions aimed at ensuring the security of information.

Confidentiality of your personal data

Cebenna attaches particular attention to the protection of your personal data and makes every effort to respect this right.

We undertake to comply with all the provisions of the Code of Ethics of Direct Marketing Professionals regarding the protection of personal data (December 1993 version).

Right of access and rectification:

In accordance with the Data Protection Act of 6 January 1978, you have the right to access, rectify and oppose personal data concerning you.

To exercise it, simply make a request online or by mail indicating your surname, first name, address and if possible your customer reference:
by e-mail: contact@cebenna-shop.com
by mail: Cebenna, 18 avenue des blacous, 30340, Saint-Privat-des-Vieux

Prospecting by e-mail:

In e-mail shipments, the identity, brand or commercial nature of these proposals will be clearly specified in the subject of the message, which appears in the electronic mailbox. At the bottom of the message, you will also find the possibility, by simple click, to exercise your right to oppose the sending of any new prospecting message by e-mail.

In addition, any use of e-mail databases will be subject to verification of their declaration with the CNIL.

Data collected during the consultation of the site:

During its consultation, our site collects, from the software activated by your own computer (cookies), data on the date, the pages consulted, the time of consultation ... as well as the computer address of your computer, the access provider, the search engine, the link... at the origin of this consultation.

This collection allows us to improve the ergonomics of our site and strengthen the effectiveness of our partnerships.

You can prevent this collection by disabling this function in your browser software. Even when this function is disabled you still have the possibility to access our site.

Other information:

When placing your order or requesting a catalogue, we store certain data (surname, first name, email, telephone, date of birth, postal address and other information) for the purpose of processing your request.

Addresses of people who have received gifts through customers Cebenna are not stored in the database.

In accordance with French law we have made a declaration of our site to the Commission Nationale Informatique et Libertés CNIL. Our declaration number is

Cebenna undertakes to take all necessary measures as soon as possible to meet your expectations.